PRIVACY POLICY

GENERAL

This Privacy Policy sets out how INS EXCLUSIVE PROPERTIES LTD (hereinafter referred to as “INS Exclusive Properties” or “We”) processes data, whether on individuals (including personal data in respect of individuals who are clients, intermediaries or other third parties that INS Exclusive Properties interacts with, or any individual who is connected to those parties) or otherwise. Where the data held are on individuals, this document also sets out the rights of those individuals in respect of that personal data.

This Privacy Policy has been prepared in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”).

Any questions relating to this Privacy Policy or requests in respect of personal data should be directed to our Data Protection Officer at [email protected].

WHO WE ARE

We are a property development company in Cyprus specializing in the design, construction, sales and rental of properties in the real estate sector.

Our main offices are located at address 8,Theofilou Georgiadi, Lakatamia, 2325,Nicosia, Cyprus.

We strive to protect personal data and apply high standards of conduct when it comes to privacy issues. We ensure that our employees are provided with the appropriate training in order to handle personal data promptly and in accordance with the relevant rules and regulations.

YOUR PERSONAL INFORMATION

When you visit one of our offices, our internet website(s), our social media pages, our online advertising channels or our representatives in various exhibitions (in Cyprus or abroad), or when you call / e-mail us we may ask you to provide us with certain information so that we can communicate with you about our products and services. You are not obliged to provide us with such information, but if you choose not to, you may miss out on events and special offers and certain services may not be available to you.

The personal information we will ask you to provide is the following:

Title
Full Name
Address
Country of Residence
Telephone Number
Email
Property Related Preferences (Type of Property, Budget, Reason of Purchase, etc.)

HOW WE USE IT

INS Exclusive Properties takes your privacy seriously and will only use your personal information in accordance with our Personal Data Protection Policy, in order to communicate with you about our services and to improve the quality of our services.

Your personal information is collected by INS Exclusive Properties for the following purposes:

To investigate and follow up on any comments, inquiries and complaints you may have and to resolve any disputes and problems which may have arisen with respect to the use of our services.
To obtain feedback from you that will help us to improve and/ or further the provision of our facilities and services.
To communicate with you about our services that may be of interest to you.
To communicate with you about products and/or services of our affiliates that may be of interest to you.
To inform you about any events, offers, etc.
To enable us to perform our obligations towards you.
To comply with a legal obligation to which we may be subject.
Any other purpose specifically requested and/or agreed by you.

Your personal information is processed and stored by INS Exclusive Properties and will only be accessed by our employees or contractors who are authorized to do so under a duty of confidentiality and only for the purposes stated above.

Any third-party service which may be used is only allowed to process your personal data to the extent necessary to provide the services you have requested from us and which can only be provided by the third-party.

HOW LONG WE KEEP THE INFORMATION

Your information will be kept only for as long as required to fulfil the purposes for which it was collected, in accordance with our Data Retention Policy. After the applicable retention period, your personal data will be irreversibly destroyed unless destruction is prohibited for legal, regulatory or technical reasons.

Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. For further information in relation to the processing of specific data and for deletion of the records we hold, can be addressed by sending an email to: [email protected].

CHANGES TO THIS PRIVACY NOTICE

INS Exclusive Properties keeps this Privacy Policy under review in order to ensure that it is in line with any changes to the laws relating to privacy and personal data. You are kindly requested to visit this page frequently in order to review any updates.

YOUR RIGHTS

We process and store all personal data, in line with EU Data Protection Legislation. Personal data is utilised for registration purposes only and is not sold or forwarded to any third parties without your consent.

Should you believe that any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us by email at: [email protected].

In the event that you wish to complain about how we have handled your personal data, please contact us at [email protected]. or in writing at 8,Theofilou Georgiadi, Lakatamia, 2325,Nicosia, Cyprus. Your complaint will be reviewed and we will work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Office of the Commissioner for Personal Data Protection.